Smart-technologies SMART BOARD 4000I User Manual

SMART Board 4000iTMInteractive WhiteboardInstallationGuide

viii List of TablesList of TablesStates of the Projector ...

Getting to Know the 4000i 1Getting to Know the 4000i The Rear Projection SMART Board 4000i interactive whiteboard is a slim cabinet with an integrated

2 Getting to Know the 4000iFigure 1: The Major Components of the 4000iYou can purchase optional components for the 4000i, such as a videoconferencing

Getting to Know the 4000i 3The Pen Tray and the Control PanelThe pen tray contains the following tools:• the eraser, for removing electronic ink• four

4 Getting to Know the 4000iNOTE: After you press a control panel button to change the display source, wait a few seconds while the projector synchroni

Getting to Know the 4000i 5The Connection PanelThe connection panel is a convenient location for connecting the laptop umbilical and other peripheral

6 Getting to Know the 4000iThe Power and Laptop Umbilical Connections The power connections are at the back of the 4000i, beside the connection panel.

Getting to Know the 4000i 7The Epson 9300i ProjectorThe 4000i comes with an Epson 9300i multimedia projector for you to install in the cabinet. This p

8 Setting Up the 4000iSetting Up the 4000iTo set up the Rear Projection SMART Board 4000i interactive whiteboard, you must install the projector and a

Setting Up the 4000i 9Installing the Laptop ShelfYou can install the laptop shelf on either side of the cabinet. You should install the shelf before y

FCC WarningTrademark NoticeCopyright Notice©Portions of this software are copyrighted by Intel Corporation.Portions of this software are copyrighted b

10 Setting Up the 4000i1. Insert the J-hook into the handle recess that’s on the same side of the cabinet as the guest laptop shelf, and flip it into

Setting Up the 4000i 111. Choose the side on which you want to mount the shelf. Also select which of the three height options you want to use.2. Using

12 Setting Up the 4000i4. If you’re installing the mounting arm on the same side as the IR receiver, detach the receiver and leave it temporarily dang

Setting Up the 4000i 137. Hook the shelf to the keyholes in the mounting arm, tightening the thumbscrew to secure the shelf.8. You can use the J-hook

14 Setting Up the 4000iRemoving the Rear Access Panel You must remove the rear access panel before you can install devices inside the cabinet, such as

Setting Up the 4000i 15Installing the ProjectorTo install the projector, attach the mounting bracket to the cabinet, attach the projector to the mount

16 Setting Up the 4000i4. From the back of the 4000i (with the rear access panel removed), put the mounting bracket on the bottom of the cabinet. When

Setting Up the 4000i 176. Slightly loosen the four protruding screws that are on the bottom of the projector.7. Set the projector on the flat plate of

18 Setting Up the 4000iWhen you complete this step, your unit will look like this:9. Locate the projector cable bundle that’s on the left side of the

Setting Up the 4000i 1910. Connect the power cable labeled Projector AC to the projector’s Power port. The other end should be connected to the power

Important Information iImportant InformationPlease read this manual carefully before setting up and using the Rear Projection SMART Board 4000i inter

20 Setting Up the 4000i12. Insert the two 1/4-20 hex socket screws from the accessory kit through these holes and into the threaded inserts in the arm

Setting Up the 4000i 2115. Turn the projector adjustment knob on the mounting bracket until the projector has moved about 3/8" (1 cm). (You’ll fi

22 Setting Up the 4000iInstalling the Internal ComputerWhen you install the internal computer, use the cable extensions that are bundled in the cabine

Setting Up the 4000i 239. Insert the two AA batteries from the keyboard accessory kit into the wireless keyboard and set the keyboard in the keyboard

24 Setting Up the 4000i Figure 11: Connecting the SMART USB Adapter to a Guest LaptopThe 4000i comes with the umbilical cables already connected to th

Setting Up the 4000i 25Connecting a VCR or DVD Player (Optional)You can connect other video devices to the 4000i for display on the interactive screen

26 Setting Up the 4000iNOTE: You can only connect an audio cable from either a VCR or a DVD player, but not both. The connection panel only accommodat

Setting Up the 4000i 27Connecting a Printer to the Internal Computer (Optional)You can connect a standard DB25 printer cable (not provided) from the p

28 Setting Up the 4000iConnecting the Internal Computer to a NetworkYou can connect a standard male-to-male RJ45 network cable (not provided) from the

Setting Up the 4000i 29Connecting an External Sound System (Optional)The sound from your selected input source goes into the 4000i’s audio board where

ii Important InformationAVERTISSEMENT pour les clients européensLe 4000i doit être utilisé uniquement avec les systèmes de distribution d’alimentation

30 Setting Up the 4000iConnecting an External Monitor or Projector (Optional)You can send the video signal to another RGB video source, such as an ext

Setting Up the 4000i 31Powering up the 4000i When you’ve connected all your devices to the 4000i, you’re ready to connect the main power cable and pow

32 Finalizing the InstallationFinalizing the InstallationWith your computer and projector on, you must finish setting up your Rear Projection SMART Bo

Finalizing the Installation 331. Loosen the lockdown bolt on the underside of the projector mounting bracket using a 7/16" wrench (in the accesso

34 Finalizing the Installation5. Tighten the lockdown bolt to prevent the projector plate from shifting. 1. Adjust the appropriate spring-loaded screw

Finalizing the Installation 35Customizing the A/V Mute ScreenYou can customize the A/V mute image that’s displayed when the projector isn’t receiving

36 Finalizing the InstallationConfiguring the Computer and Projector SettingsFor optimal configuration of the 4000i, this section includes a number of

Finalizing the Installation 37When you receive the 4000i, the projector settings are optimized for you. However, if these settings are altered, you ma

38 Finalizing the Installation1. If you haven’t already done so, power on the computer and the projector. To power on the projector, press the Project

Finalizing the Installation 39Orienting the Interactive WhiteboardTo accurately respond to a finger or pen tray tool touch, the computer needs to know

Important Information iiiOther Warnings and Safety PrecautionsFor operating safety and to avoid damaging the unit, follow these warnings and precautio

40 Finalizing the InstallationMatching the Computer’s Resolution to the Projector’s Resolution To make the most of the 4000i’s high resolution display

Using the 4000i 41Using the 4000iAfter you connect your peripheral devices to your Rear Projection SMART Board 4000i interactive whiteboard and set up

42 Using the 4000iTable 2: Startup ScenariosWhat You See System/Projector State What You Should DoA blank screen and the Lamp Status LED blinking very

Using the 4000i 43Understanding the Control Panel LEDsThe control panel contains four LEDs:• one set of three LEDs that indicate the active display so

44 Using the 4000iAdjusting the Projector SettingsYou can adjust the brightness and contrast levels for each source independently of all other sources

Using the 4000i 45Changing the Display SourceThe Display Source button lets you switch between three input devices for video and audio input, and cont

46 Using the 4000iChanging Video Display SourcesTo see the video output from the DVD player (or the device connected using the S-video port on the con

Using the 4000i 47If the image on the screen is too large or too small, check that the resolution setting for your laptop. The projector in the 4000i

48 Using the 4000i• Keyboard, a virtual keyboard for entering text in an application• the Floating Tools, a virtual palette of annotation tools • the

Maintaining and Troubleshooting the 4000i 49Maintaining and Troubleshooting the 4000iYour Rear Projection SMART Board 4000i interactive whiteboard sho

iv Important Information• If you require replacement parts, ensure the service technician uses the replacement parts specified by SMART Technologies I

50 Maintaining and Troubleshooting the 4000iThe back of the interactive screen is well protected by the cabinet. However, if it must be dusted, or if

Maintaining and Troubleshooting the 4000i 511. Shut down the projector (see page 48) and unplug it when the lamp has cooled down.2. Open the front doo

52 Maintaining and Troubleshooting the 4000i6. As you hold the mounting bracket, remove the screws that hold the arms of the mounting bracket to the c

Maintaining and Troubleshooting the 4000i 53Replacing the Projector Lamp and Air Filter In general, you should replace your projector lamp after 7,000

54 Maintaining and Troubleshooting the 4000iFigure 24: The Laptop Umbilical Cables (Connection Panel End)1. Connect the Computer 2 Video cable to the

Maintaining and Troubleshooting the 4000i 55Adjusting the Projector SettingsThe projector is configured for optimal performance within the 4000i. Howe

56 Maintaining and Troubleshooting the 4000iAdjusting the Front DoorsIf the bottom of a door scrapes the base of the cabinet or if the gap between the

Maintaining and Troubleshooting the 4000i 57TroubleshootingIf you discover a problem with your 4000i, read the hints and tips in this section to isola

58 Maintaining and Troubleshooting the 4000iTable 4: Interpreting the Lamp Status LEDYou can also use the three LEDs on the projector (Power, Lamp Sta

Maintaining and Troubleshooting the 4000i 59Table 5: Troubleshooting Image ProblemsTable 6: Troubleshooting Remote Control and the USB Cable ProblemsP

Contents vContentsImportant Information ... iOther Warnings a

60 Maintaining and Troubleshooting the 4000iTable 7: Troubleshooting Touch and Control ProblemsProblem Cause Possible ResolutionThere’s no touch contr

Appendix A: Disassembling and Reassembling the Cabinet 61Appendix A: Disassembling and Reassembling the CabinetIf you remove the side panel, you can a

62 Appendix A: Disassembling and Reassembling the Cabinet2. If you need better access to the cabinet, unlock the wheels by pressing the caster tab loc

Appendix A: Disassembling and Reassembling the Cabinet 631. Shut down the videoconferencing unit, disconnect it, and remove it from the videoconferenc

64 Appendix A: Disassembling and Reassembling the Cabinet1. Remove the two hex socket screws (shown below) using the 5/32" hex key from the acces

Appendix A: Disassembling and Reassembling the Cabinet 653. With one hand grasping the panel’s side handle and the other hand on top, pull the side pa

66 Appendix A: Disassembling and Reassembling the Cabinet2. Loosen the four captive fasteners on the back corners of the interactive whiteboard using

Appendix A: Disassembling and Reassembling the Cabinet 671. Using the 5/32" hex key from the accessory kit, remove the safety screw that’s locate

68 Appendix A: Disassembling and Reassembling the Cabinet3. With you and your partner gripping a side handle with one hand and supporting the top of t

Appendix A: Disassembling and Reassembling the Cabinet 693. Using the same hex key, replace a safety screw in each handle. 1. With your assistant, gr

vi ContentsUsing the 4000i ... 41Starting the 4000i

70 Appendix A: Disassembling and Reassembling the Cabinet2. Tighten the four captive fasteners on the back corners of the interactive whiteboard using

Appendix A: Disassembling and Reassembling the Cabinet 711. Align the three tabs on the side panel with the slots in the cabinet and then slide the pa

72 Appendix A: Disassembling and Reassembling the Cabinet1. If you removed a mounting arm, as described on page 63, replace it and insert the three he

Appendix A: Disassembling and Reassembling the Cabinet 731. Replace the two hex socket screws shown below using the 5/32" hex key from the access

74 Appendix A: Disassembling and Reassembling the Cabinet4. Reinstall the guest laptop shelf on the right side of the cabinet and tighten the thumbscr

Appendix B: Understanding the Cabling in the 4000i 75Appendix B: Understanding the Cabling in the 4000iFigure 29: Cable SchematicCommunications Hub(20

76 Appendix B: Understanding the Cabling in the 4000iTable 8: Schematic Cable SummaryNo. Cable1 S-video Port on the Connection Panel2 Computer 1 Netwo

Appendix B: Understanding the Cabling in the 4000i 77Item Label Part No. Description Qty RemarksVideo Cables27 V05 93-104 RCA composite video cableM/M

78 Appendix B: Understanding the Cabling in the 4000iTable 9: Cable SummaryC07 93-00376 I²C MOD8 cable 1 Between the communications hub and the intera

Customer Support 79Customer SupportContacting SMART Technical SupportSMART’s Technical Support team welcomes your call. However, you may first want to

List of Figures viiList of FiguresThe Major Components of the 4000i ... 2The P

80 Customer SupportReturning Defective MerchandiseThe cabinet of the 4000i is covered by a two-year limited equipment warranty from SMART Technologies

Index 81IndexAAccessing the Back of Cabinet 14AdjustingBrightness and Contrast 44Computer Power Settings 36Interactive Pen Display Orientation 39Proje

82 IndexIImage Quality 40Installing 8External Monitor or Projector 30Guest Laptop 23Internal Computer 22Laptop Shelf 9Printer 27Projector 15Removing t

Index 83RRegistration 80Remote Control 7RemovingCabinet Components 61Interactive Screen 65Projector 51Rear Access Panel 14Videoconferencing Shelf 63Re

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