Smart-technologies Smart board Interactive Whiteboard system 400iv User Manual download pdf (Page 53)

g To resolve signal loss issues

1. Wait approximately 45 seconds for the image to synchronize. Some video signals require a

longer synchronization period.

2. If the image doesn’t synchronize, check your cable connections to the projector.

3. Ensure that the image signal is compatible with the projector (see Video format compatibility on

page 21).

4. If your projector still doesn’t show a source signal, contact your authorized SMART reseller

(smarttech.com/wheretobuy).

No projected image

If the projector displays no image at all, and the interactive whiteboard and projector power lights

aren’t on, perform the following procedure.

g To resolve projected image issues

1. Ensure that the power cable is connected to the power outlet.

2. Ensure that your cables are correctly and securely connected as described in the included

SMART Board 480iv and 680iv Interactive Whiteboard Systems Installation Guide

(smarttech.com/kb/153153).

3. Check the power cable and VGA connector pins to make sure they aren’t bent or broken.

4. Ensure that the projector lamp is installed securely.

5. Confirm that your projector is turned on and that the projector status lights are illuminated. If the

status lights display unusual behavior, see Projector lights and status on page 37 to

troubleshoot your system.

Partial, scrolling or incorrectly displayed image

N  N O T E S

l The following procedure applies to Windows® 95, Windows 98, Windows 2000 and

Windows XP operating systems on desktop computers only.

l This procedure may vary depending on your version of Windows operating system and your

system preferences.

C H A P T E R 6

Troubleshooting your interactive whiteboard system

1 2 ... 48 49 50 51 52 53 54 55 56 57 58 ... 87 88

No comments

Smart-technologies Smart board Interactive Whiteboard system 400iv User Manual Page 53