Smart-technologies Smart Board 800ixe-SMP User Manual Page 1

SMARTBoard®800ixe-SMPInteractive whiteboard systemwithapplianceConfiguration and user’s guideRead this guide on your smart phone or other mobile dev

Chapter 6: Maintaining your interactive whiteboard system 45Maintaining your interactive whiteboard 45Cleaning the projector 45Focusing and adjusting

Command Command target range Responseset usb1source [target] =vga1=vga2=hdmi=disabledusb1source=[target]set usb2source [target] =vga1=vga2=hdmi=disabl

Appendix C: Remote control code definitionsIR signal format: NEC1Key RepeatformatVendor code Key codeByte 1 Byte 2 Byte 3 Byte 4Input F1 8B CA 14 EBPo

Appendix D: Hardware environmentalcomplianceSMARTTechnologies supports global efforts to ensure that electronic equipment is manufactured,sold and di

product which contains a lithium ion battery or returning a lithium ion battery, callSMARTTechnologies RMA for information on the special shipping re

33.5 mm audio connectors 34Aaccessoriesincluded 5optional 7ACPabout 4lights and status of 65applianceabout 4configuring 15updating the firmware for 19

HHD signal compatibility 42HDMI connections 34, 83head space clearance 10height 10humidity viIimagefocusing 32resolving issues with 61input selection

routing cables from 12troubleshooting 59using your remote control with 22video format compatibility for 41Qquad VGA support 41RRCA connector pod 6RCA

Chapter 1: About your interactivewhiteboard systemSMARTBoard800ixe-SMP interactive whiteboard system with appliance features 2SMARTBoard 800 series

SMARTTechnologiessmarttech.com/supportsmarttech.com/contactsupport

SMARTBoard800ixe-SMP interactivewhiteboard system with appliance featuresYour interactive whiteboard system uses the WXGA(16:10) ultra-short-throw,

Other features of your interactive whiteboard include:l A modular pen tray that automatically detectswhen you pick up a pen tray pen or the eraserl Pe

l Protected cable routing through the projector housing and a cable cover that prevent tamperingand clutterl Cleaning cloth for use on the projector l

USBdrives. For more information on the LCD touch screen and its functionality, see Using the LCDtouch screen on page 36.Included accessoriesThe follo

I M P O R T A N TThe SMARTMeetingPro software on the cable is compatible with only Windows® operatingsystems.Ensure that Autoplay is enabled on your

SBA-L projection audio systemYou can purchase an SBA-L projection audio system for your SMARTBoard800ixe-SMP interactivewhiteboard system with appli

Chapter 2: Installing your interactivewhiteboard systemChoosing a location 9Choosing a height 10Connecting the components of your interactive whiteboa

FCC warningThis equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. Thes

Ensure that there is enough room along the interactive whiteboard system’s left side to access thePower button of the appliance that’s mounted to the

Connecting the components of your interactivewhiteboard systemThis section lists all the components of your SMARTBoard800ixe-SMP interactive whitebo

Installing your audio systemYour SBA-L projection audio system comes with two SBA-L speakers and mounting brackets. Youraudio system also includes a s

Chapter 3: Starting your interactivewhiteboard systemConfiguration password and options 14Configuration settings menu 15Configuration settings menu op

Configuration password and optionsWhen the interactive whiteboard system is started for the first time, the administrator or installer isasked to set

Configuration settings menuYou can use the configuration settings menu to access and change software and hardwareconfiguration settings, including you

Tabs DescriptionNetwork You can enable or disable networking on your system and change the networksettings including IP address and DNS service inform

Calibrating your interactive whiteboardThe first time you connect your SMARTBoard interactive whiteboard, you must calibrate it. Thisprocess ensures

g To orient your interactive whiteboard1. Press the Orientation button on the pen tray.N O T EIf you have the configuration settings menu open (see Co

The Calibration window opens. This can take a few moments.3. Follow the instructions on the LCD screen.Updating appliance firmwareYou can manually upd

Important informationBefore you install and use your SMARTBoard®800ixe-SMP interactive whiteboard system withappliance, read and understand the safe

6. Type your user name and password in the appropriate boxes.N O T EYour network user name is required and follows the format domainName\username.Youc

Chapter 4: Using your interactivewhiteboard systemUsing your projector 22Using your remote control 22Replacing the remote control battery 22Using the

Using your projectorThis section explains how to use your projector and its included remote control.Using your remote controlThe projector remote cont

g To replace the remote control battery1. Hold down the side release on the leftside of the battery holder and pull the battery holdercompletely out

Number Function Description3 (Left), (Right),(Up) and (Down) arrowsChange the menu selections and adjustments.4 Hide Freeze, hide or display the image

Setting Use NotesFrequency Adjusts the display data frequency ofthe projected image from -5 to 5 tomatch the frequency of yourcomputer’s graphics card

Setting Use NotesAudio menuVolume Adjusts the projector’s volumeamplification from -20 to 20.The default is 0.Mute Mutes the projector’s audio output.

Setting Use NotesZoom Adjusts the zoom to the center of theimage in or out from 0 to 30.The default is 0.Zooming in cuts off the outer edges ofthe sou

Setting Use NotesStartup Screen Selects the type of startup screen(SMART, Capture User StartupScreen or Preview Startup Screen).This screen displays w

Setting Use NotesUSB2 Source Enables touch for the selected videosource (VGA-1, VGA-2, HDMI orDisabled) by associating the videosource with the laptop

l Two people are required to mount your SMART product because it may be too heavy for oneperson to safely maneuver.When you lift your interactive whit

Setting Use NotesMAC Address Displays the projector’s MAC addressin xx-xx-xx-xx-xx-xx format.Group Name Displays the projector’s workgroupname as set

Setting Use NotesLanguage menuLanguage Selects language preference. Projector menu support is available inEnglish (default), Chinese (Simplified),Chin

Focusing the imageUse the focus dial located on the bottom of the SMARTUX60 projector to focus the projected image.g To focus and adjust the imageTur

l Don’t touch the projector lens or mirror. This can disturb the focus or quality of image that yourprojector displays.l When adjusting keystone (tilt

No. Connector Connect to:1 3.5 mm phone jack audio output Speakers2 3.5 mm phone jack audio input (×2) Audio sources associated with primary andsecond

Using your interactive whiteboardWhen you use your SMARTBoard800ixe-SMP interactive whiteboard system with appliance, itsappliance and software prov

The following diagrams and table describe the components of the ACP.Number Function1 USB A receptacle (for USB drives)2Power button (for appliance onl

Using PDF modeIn PDF mode, you can open and view PDF files, write over these files, and then capture themarked up screen image to your Whiteboard pres

enables you to work with various types of digital content, from application files and documents toimages and websites. You can display files on your S

I M P O R T A N TEnsure that Autoplay is enabled on your computer before you connect the auto-launch cable. Go tosmarttech.com/support for more inform

l You must connect the USB cable that came with your SMARTBoard interactive whiteboardto a computer that has a USB compliant interface and that bears

Chapter 5: Integrating other devicesVideo format compatibility 41Native video format 41Video format compatibility 41HD and SD signal format compatibil

Resolution Mode Aspect ratio Refresh rate (Hz) “Match Input”appearance800 × 600 VGA 72 4:3 72.809 Pillarbox800 x 600 VGA 75 4:3 75 Pillarbox800 × 600

N O T EYour projector is HD Ready. Its native resolution supports a pixel-perfect display of 720p sourcecontent. However, because the projector compre

g To connect a laptop1. Connect a USB cable from the laptop computer to the ACP.ORConnect to the CAT 5 USB extender accessory located on the right-han

Chapter 6: Maintaining your interactivewhiteboard systemMaintaining your interactive whiteboard 45Cleaning the projector 45Focusing and adjusting the

lBefore you clean the projector, press the Power button twice on the ACP or remotecontrol to put the system in Standby mode, and then allow the lamp t

Replacing the projector lampThis section provides detailed instructions for replacing the projector lamp module.Removing and replacing the projector l

l When replacing the projector lamp:oPut the projector into Standby mode and wait 30 minutes for the lamp to coolcompletely.oDo not remove any screws

4. Pull the lamp cover forward and remove it from the projector. Put the lamp cover in a safeplace.T I PIf the cover is difficult to remove, insert a

l Cycling power to the projector repeatedly can lock or damage your SMART product. Afteryou put the product into Standby mode, wait at least 45 minute

g To put the new lamp module into the projector1. Remove the new lamp module from its packaging.2. Carefully place the lamp module into the projector

Resetting the lamp hoursAfter you replace the lamp module, you need to access the projector service menu and reset the lamphours. To prevent accidenta

Chapter 7: Troubleshooting your interactivewhiteboard systemBefore you start 54Locating status lights 54Locating serial numbers 54Determining you inte

This chapter provides basic troubleshooting information for your interactive whiteboard system.For issues not covered in this chapter, consult the SMA

The SMARTUX60 projector serial number is located on the top of the projector.T I PYou can also access the projector’s serial number through the on-sc

Determining you interactive whiteboard system’sstatusUse the following table to determine the status of your interactive whiteboard system:ProjectorPo

ProjectorPower lightProjectorService lightACP light Ready lightProjectedimageTouch andpen controlStatus and relatedtroubleshootingSolid amber Flashing

Resolving connection issuesTo resolve connection issues, complete the following tasks:l Confirm that the ACP cable harness’s DB9M RS-232 connector is

Resolving projector issuesResolving projector errorsSystem administrators can resolve the following projector errors on their own prior to contactingS

I M P O R T A N Tl Put your SMART product into Standby mode before cleaning it.l Follow these guidelines to clean the projector:oWipe the exterior of

7. If the previous steps don’t resolve the issue, put the projector into Standby mode, disconnectthe power cable, and then contact your authorized SMA

Resolving image issuesTo resolve common image issues, complete the following tasks:l Ensure the computer or other video source is on and set to displa

Partial, scrolling or incorrectly displayed imageN O T E Sl The following procedure applies to Windows XP operating systems on desktop computersonly.l

4. Optionally, reset the projector as described in Resetting the projector on page 66 to adjust thefrequency and tracking to their original values.I M

l Make sure that there are no obstructions behind the projector’s wall-mounting bracket, and thatthe bracket is firmly secured to the wall according t

Resolving network communication issuesIf you don’t have network access, perform the following procedure to troubleshoot your system.g To resolve netwo

l Do not adjust any settings in the service menu other than those listed in this guide. Changingother settings can damage or affect the operation of y

Transporting your interactive whiteboard systemSave your original SMARTBoard interactive whiteboard packaging so that it’s available if you need totr

Appendix A: Remotely managing your systemthrough a network interfaceWeb page management 69Accessing web page management 69Home 70Control panel 70USB C

Environmental requirementsBefore you install your SMARTBoard800 interactive whiteboard system with appliance, review thefollowing environmental requ

N O T EYou can view the projector’s IP address by accessing the projector’s Network Settings menu page(see Network settings on page 73).g To use the m

Submenu setting DescriptionVolume Adjusts the projector’s volume from -20 to 20.Mute Turns on or turns off the mute settings. Select On to mute thepro

Submenu setting DescriptionAuto Signal Detect Enables or disables signal searching of input connectors.lSelect On to have the projector continuously s

Submenu setting DescriptionStartup Screen Sets the type of startup screen to SMART or User. The SMARTscreen is the default SMART logo on a blue backgr

Submenu setting DescriptionDHCP Determines if the projector’s IPaddress and other network settingsare dynamically assigned by a DHCPserver or manual

E-mail alertsThis menu enables you to enter your preferred address for receiving e-mail alerts and adjust relatedsettings.Submenu setting DescriptionE

N O T E Sl The first time you enable the password settings, the default password value is four numbers,for example, 1234.l If you forget the projector

Appendix B: Remotely managing your systemthrough an RS-232 serialinterfaceConnecting your room control system to the ACP 77Serial interface settings 7

Serial interface settingsThe serial interface of the projector acts as a Data Communications Equipment (DCE) device and itssettings can’t be configure

4. Type commands to configure your settings.N O T E SoTo see a list of commands available in the current operating mode, type ? and thenpress ENTER.oI

ContentsImportant information iSafety warnings, cautions and important information iEnvironmental requirements viChapter 1: About your interactive whi

l After the projector executes a command, it generates a response.l To prevent buffer overrun, don’t send another command until you receive the next c

>set brightness vga1=65brightness vga1=65>set brightness vga1-7brightness vga1=58Power state controlsThese commands put the projector in and out

Source selection controlsThese commands switch input sources. The source type determines which commands can beaccepted.Command Response Available in S

Field DescriptionHDMI Switches source to the HDMI input port.None A non-selectable value that appears when you enter a “get input”command while the pr

Command Command target range Responseset red [value] =0 to =100 red=[value]set green [value] =0 to =100 green=[value]set blue [value] =0 to =100 blue=

These commands control the appearance of your VGA source. These settings are unavailable whenthe projector is in Standby mode or when the VGA source i

These commands inform you of the current audio output settings.Command Responseget volume volume=[current volume setting]get mute mute=[current mute s

System controlsThese commands enable you to switch system settings and access system information.These commands inform you of the current system setti

Command Responseget usb1source usb1source=[Video source associated with the USB 1 connector onthe ACP]get usb2source usb2source=[Video source associat

Command Command target range Responseset language [target] =Chinese (Simplified)=Chinese (Traditional)=Czech=Danish=Dutch=English=Finnish=French=Germa